Frequently Asked Questions
Everything you need to know about your AZO® shopping experience.
How do I determine the right size for my AZO® garments?
Each product page features a detailed 'Size Guide' with specific measurements. As our collections range from slim-fit to oversized silhouettes, we recommend checking the individual item dimensions to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our Returns Portal to generate a prepaid shipping label. Please note that limited-edition drops may have specific return restrictions.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. Express shipping options are available at checkout for 1-2 day delivery. You will receive a tracking number via email as soon as your order leaves our warehouse.
Does AZO® ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please be aware that customs duties may apply depending on your local regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Shop Now, Pay Later' options through Klarna and Afterpay for eligible customers.
How should I care for my AZO® apparel to ensure longevity?
To maintain the quality of our premium fabrics, we recommend washing items inside out in cold water and hanging them to air dry. Specific care instructions are located on the inner care label of every garment.